Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at anson@mazgroup.co. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at anson@mazgroup.co.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at anson@mazgroup.co.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at anson@mazgroup.co. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at anson@mazgroup.co.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at anson@mazgroup.co.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at anson@mazgroup.co. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at anson@mazgroup.co.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at anson@mazgroup.co.
DELIVERY REGIONS
We deliver to all states where our products are legal
DELIVERY TIME
• Processing Time: 48 hours (excludes weekends and holidays).
• Estimated Shipping Times: Displayed with shipping options as they are selected.
• Orders placed after noon (EST) are treated as orders for the next business day.
PRODUCT DISCLAIMER AND DIRECTIONS
Our Products are designed to provide consistent, high-quality results with precisely measured ingredients. Do not exceed the recommended dosage. Packaging must not be altered for retail sales.
NOT FOR SALE TO MINORS! 21+ ONLY Keep out of reach of children.
Directions: DO NOT USE IF THE SEAL IS BROKEN. Consult with a licensed healthcare provider before using this product to ensure it is right for you and to learn how to use it safely. The information provided here is not a substitute for professional medical advice. Follow dosage recommendations and do not combine this product with other medications, supplements, or substances without consulting a healthcare provider. By using this product or opening the packaging, you agree to the terms found on our disclaimer page.
WARNING:
KEEP OUT OF REACH OF CHILDREN OR PETS. This product is not recommended for pregnant or nursing women, or anyone under the age of 21. Always consult a healthcare provider before use, especially if you are on medication or have any medical conditions. The FDA has not approved Kratom as a dietary supplement; proceed with caution. Misuse of this product can be dangerous and may cause severe side effects.
DISCLAIMER: The manufacturer is not liable for the use or misuse of this product. This product has not been evaluated by the FDA and is not intended to diagnose, treat, cure, or prevent any disease. We do not ship to restricted locations due to legal constraints. For a complete list, please refer to our website.
Distributed by: Legacy Leaf Extracts, Made in the USA. '
REFUND POLICY
30-DAY RETURN POLICY We have a 30-day return policy. You have 30 days after receiving your item to request a return.
ELIGIBILITY FOR RETURNS Items must be in the same condition as received, unworn or unused, with tags, and in original packaging. You’ll need the receipt or proof of purchase.
RETURN PROCESS To start a return, contact us support@legacyleafextracts.com. If accepted, we’ll send a return shipping label and instructions on where to send your package. Items sent back without first requesting a return will not be accepted.
DAMAGES AND ISSUES Inspect your order upon reception and contact us immediately if items are defective, damaged, or incorrect so we can address the issue.
EXCEPTIONS / NON-RETURNABLE ITEMS Certain items cannot be returned, including perishable goods, custom products, and hazardous materials. We do not accept returns on sale items or gift cards.
EXCHANGES To exchange, return the unwanted item and make a separate purchase for the new one once your return is accepted.
REFUNDS Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method. Processing times vary by bank or credit card company.
For further questions, contact us at contact@legacyleafextracts.com